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Conflict Management – Part of the Professional Development Series

April 11 @ 8:00 am - 11:00 am

$125 – $160

Conflict Management – Part of the Professional Development Series

 

April 11, 2019  / 8:00 am – 11:00 am

 

Developing Positive Assertiveness - ABC Keystone

Properly managed conflict can improve outcomes. Learn how to implement strategies to limit the negative aspects of conflict and to increase the positive aspects of conflict. Discover how to choose and execute the strategy that best fits the situation and to successfully handle conflict while developing cooperation. This interactive training session will develop one’s skills on how to deal with conflict within the organization and with other coworkers.


Our Members Say it Best:

“There was a lot of good information shared regarding addressing conflicts productively.”
– Scott McDowell, Garrety Glass, Inc.

“Very helpful in dealing with some conflicts.”
– Michael Ort, H.B. McClure Company


Benefits of Attending:

  • Discover how to assess your skills related to dealing with conflict
  • Discover ways to sense conflict
  • Learn the positive and negative flow of conflict
  • Learn the five step process in resolving conflict
  • Discover why it is important to establish ground rules for resolving conflict
  • Learn why it is important to use “I” messages
  • Learn modes of dealing with conflict
  • Practice conflict resolution skills and receive feedback

Develop Your Knowledge and Learn More About:

  • Self assessing your conflict resolution skills
  • How to establish ground rules for resolving conflict
  • Evaluating your strengths and weaknesses in dealing with conflict
  • Assessing why conflict occurs within your organization

Who Should Attend:

Anyone who is having difficulty with resolving conflict and anyone who wants to improve how their organization resolves conflict should attend.


Sessions in this Series:

Click for session details or register for individual sessions:

Can’t make every session – share the series with other team members!

REGISTER FOR THE ENTIRE SERIES AT A DISCOUNT!

Individual or a Company representative registered for a total of four out of seven sessions within the Business Success Through People – Professional Development series will receive a one hour free Consulting session, at Samaritan Business Consulting with Dave Wauls (session one hour in length).


Instructor:

David L. Wauls, CCE – Since 2013, Dave has been a Management Consultant-Trainer with Samaritan Business Consulting. He was previously a Senior Consultant of LMA Consulting Group. An experienced teacher, trainer and motivator, Dave came to the Lancaster area after being recruited as executive vice-president for the Lancaster Chamber of Commerce & Industry and serving as executive director of two other Pennsylvania Chambers of Commerce. He earned a Bachelor’s in Business Education from Bloomsburg University.

Dave has coached numerous on-site learning and performance seminars at organizations throughout the Susquehanna Valley. Interacting effectively with people from senior executives to frontline employees, he understands the impact of clear communication and targeted training on an organization’s bottom line. Dave has conducted numerous onsite learning and performance seminars, with consistent results and high ratings from both attendees and supervisors. He has created public seminars on a variety of topics, including interview training, basic and advanced supervisory programs, assertiveness and time management. Dave facilitates executive board retreats and organizational planning sessions in person and online.


Preferred registration date: 7 days prior to session date

Price includes: Includes various course materials and certificate of completion. ** Individual or a Company representative registered for a total of four out of seven sessions within the Business Success Through People Professional Development series will receive a one hour free Consulting session.

If you must cancel for any reason, please contact us immediately. Cancellations received less than 7 days of the start of class cannot be refunded; substitutions are permitted.

ABC Members may select the option to be invoiced. Non-members will need to please pay at time of registration either via credit card payment online or by calling Michele at the Chapter office: (717) 653-8106.

ABC Keystone Membership can help you advance your business! Contact Mike Bachman Director of Membership to find out more!

 

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Tickets

Details

Date:
April 11
Time:
8:00 am - 11:00 am
Cost:
$125 – $160
Event Categories:
,
Event Tags:
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Website:
www.abckeystone.org

Organizer

Michele Cook
Email:
michele@abckeystone.org

Venue

ABC Keystone
135 Shellyland Road
Manheim, PA 17545 United States
+ Google Map
Phone:
717-653-8106
Website:
www.abckeystone.org