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Positive Assertiveness – Part of the Professional Development Series – SOLD OUT!
April 7 @ 8:00 am - 11:00 am$150 – $1125
Positive Assertiveness – SOLD OUT!
Part of the Professional Development Series
April 7, 2021 | 8:00 am – 11:00 am
Successful Interactions Result in Win-Win Outcomes!
Gain valuable tools for developing your positive assertiveness resulting in win-win outcomes in negotiation, conflict resolution and normal day-to-day business dealings. It’s OK to be assertive. In fact, positive assertiveness will help you create and maintain honest, healthy working relationships.
This is a great course for customization – contact Barbara@abckeystone.org to bring it to your office and train your team together.
Benefits of Attending:
- Gain an assertiveness style
- Discover ways to develop and practice positive assertiveness
- Use body language to help reflect your assertiveness
- Learn how to communicate effectively using positive assertiveness
- Develop your personal action plan for change
- Defining assertiveness
- Learning the difference between passive, aggressive and assertive
- Guidelines for being assertive
- Positive approach to being assertive
- Dealing with conflict
- Communication skills to be assertive
- DESK – model for being assertive
- Handling difficult styles
Our Members Say it Best:
I plan to transfer my notes from this class into action in my role and company-wide.”
– Chris Lilgore, Industrial Caulk & Seal, Inc.
Who Should Attend:
Owners, Managers, Team Leaders and everyone looking to create and maintain honest working relationships will benefit from this seminar.
David L. Wauls, CCE – Since 2013, Dave has been a Management Consultant-Trainer with Samaritan Business Consulting. He was previously a Senior Consultant of LMA Consulting Group. An experienced teacher, trainer and motivator, Dave came to the Lancaster area after being recruited as executive vice-president for the Lancaster Chamber of Commerce & Industry and serving as Executive Director of two other Pennsylvania Chambers of Commerce. He earned a Bachelor’s in Business Education from Bloomsburg University.
Dave has coached numerous on-site learning and performance seminars at organizations throughout the Susquehanna Valley. Interacting effectively with people from senior executives to frontline employees, he understands the impact of clear communication and targeted training on an organization’s bottom line. Dave has conducted numerous onsite learning and performance seminars, with consistent results and high ratings from both attendees and supervisors. He has created public seminars on a variety of topics, including interview training, basic and advanced supervisory programs, assertiveness and time management. Dave facilitates executive board retreats and organizational planning sessions in person and online.
Sessions in this Series:
- April 7, 2021 – Positive Assertiveness
- May 5, 2021 – Delegating for Results
- June 2, 2021 – Accountability for Results
- July 7, 2021 – Managing Change
- August 4, 2021 – Time Management
- September 1, 2021 – Conflict Management
- October 6, 2021 – Quality Customer Service
- November 3, 2021 – Positive Assertiveness
Individual or a company representative registered for a total of four out of seven sessions within the Professional Development series will receive a one hour free consulting session, at Samaritan Business Consulting with Dave Wauls (session one hour in length).
COVID-19 Safety Update:
Your health and safety are our number one priority. Total registration numbers may need to be limited to observe safety requirements and early registration is encouraged. Please check back for updates, watch for update emails from the Chapter following your registration, or call our office at (717) 653-8106. Thank you in advance for your patience and cooperation. Please enter Door 1 when you arrive.
Preferred registration date: Seven days prior to session date
Price includes: three hours of instruction, hands-on activities and course materials
If you must cancel for any reason, please contact us immediately. Cancellations received less than 7 days of the start of class cannot be refunded; substitutions are permitted.
ABC Members may select the option to be invoiced. Non-members will need to please pay at time of registration either via credit card payment online or by calling Kelly at the Chapter office: (717) 653-8106.EIN: 23-1618254 – Contributions or gifts are not deductible as charitable contributions for federal income tax purposes. However, payments may be deductible by members as an ordinary, necessary business expense. See your accountant for details.