Note: If you have any difficulties registering, please call (717) 653-8106. Thank you!
Coronavirus (COVID-19) Update:
ABC Keystone continues to prioritize your safety to help prevent the spread of COVID-19. When you visit Chapter headquarters you will now see CDC-recommended safety precautions in place including COVID-19 symptom screenings, face mask requirements, enhanced cleaning measures and the implementation of social distancing to protect your health. We thank you in advance for your cooperation as we open up under these guidelines. Please enter the building at Door 1 when you arrive.
We can customize classes for you at your site! Customized training at your site is available following a review of the location for the implementation of current CDC recommended COVID-19 safety guidelines. Please reach out to firstname.lastname@example.org (Safety) or email@example.com (Career Development) for more information.
Positive Assertiveness – Part of the Professional Development Series
February 4, 2021 @ 8:00 am - 11:00 am$125 – $1125
Part of the Professional Development Series
February 4, 2021 | 8:00 am – 11:00 am
Successful Interactions Result in Win-Win Outcomes!
Gain valuable tools for developing your positive assertiveness resulting in win-win outcomes in negotiation, conflict resolution and normal day-to-day business dealings. It’s OK to be assertive. In fact, positive assertiveness will help you create and maintain honest, healthy working relationships.
This is a great course for customization – contact Barbara@abckeystone.org to bring it to your office and train your team together.
- Gain an assertiveness style
- Discover ways to develop and practice positive assertiveness
- Use body language to help reflect your assertiveness
- Learn how to communicate effectively using positive assertiveness
- Develop your personal action plan for change
- Defining assertiveness
- Learning the difference between passive, aggressive and assertive
- Guidelines for being assertive
- Positive approach to being assertive
- Dealing with conflict
- Communication skills to be assertive
- DESK – model for being assertive
- Handling difficult styles
Our Members Say it Best:
I plan to transfer my notes from this class into action in my role and company-wide.”
– Chris Lilgore, industrial Cualk & Seal, Inc.
Who Should Attend:
Owners, Managers, Team Leaders and everyone looking to create and maintain honest working relationships will benefit from this seminar.
David L. Wauls, CCE – Since 2013, Dave has been a Management Consultant-Trainer with Samaritan Business Consulting. He was previously a Senior Consultant of LMA Consulting Group. An experienced teacher, trainer and motivator, Dave came to the Lancaster area after being recruited as Executive Vice President for the Lancaster Chamber of Commerce & Industry and serving as Executive Director of two other Pennsylvania Chambers of Commerce. Dave earned his Bachelor’s in Business Education from
Dave has coached numerous on-site learning and performance seminars at organizations throughout the Susquehanna Valley. Interacting effectively with people from senior executives to frontline employees, he understands the impact of clear communication and targeted training on an organization’s bottom line. He has conducted numerous onsite learning and performance seminars, with consistent results and high ratings from both attendees and supervisors. Dave has created public seminars on a variety of topics, including interview training, basic and advanced supervisory programs, assertiveness and time management. Dave facilitates executive board retreats and organizational planning sessions in person and online.
Upcoming Sessions in the Series:
- February 4, 2021: Positive Assertiveness
New Series starts in March 2021:
- March 3, 2021: Delegating for Results
- April 7, 2021: Accountability for Results
- May 5, 2021: Managing Change
- June 2, 2021: Time Management
- July 7, 2021: Conflict Management
- Aug 4, 2021: Quality Customer Service
- Sept 1, 2021: Positive Assertiveness
REGISTER BY 4/7/21 FOR THE ENTIRE 2021 SERIES AT A DISCOUNT!
Individual or a Company representative registered for a total of four out of seven sessions within the Professional Development series will receive a one hour free Consulting session, at Samaritan Business Consulting with Dave Wauls (session one hour in length).
COVID-19 Safety Update:
Your health and safety are our number one priority. Total registration numbers may need to be limited to observe safety requirements and early registration is encouraged. Please check back for updates, watch for update emails from the Chapter following your registration, or call our office at (717) 653-8106. Thank you in advance for your patience and cooperation. Please enter Door 1 when you arrive.
Preferred registration date: Seven days prior to session date
Price includes: 3 hours of instruction and hands-on activities & course materials
If you must cancel for any reason, please contact us immediately. Cancellations received less than 7 days of the start of class cannot be refunded; substitutions are permitted.
ABC Members may select the option to be invoiced. Non-members will need to please pay at time of registration either via credit card payment online or by calling Kelly at the Chapter office: (717) 653-8106.
EIN: 23-1618254 – Contributions or gifts are not deductible as charitable contributions for federal income tax purposes. However, payments may be deductible by members as an ordinary, necessary business expense. See your accountant for details.