Productive Conflict: Communication, Conflict Resolution and Negotiation Skills

March 28 & April 4, 2022 | Create Positive Working Relationships with Confidence – This comprehensive, interactive course explores how to approach difficult situations for positive results. Learn to choose and execute strategies that best fit the situation, successfully handle conflict and build cooperation.

Positive Assertiveness – Part of the Professional Development Series

Successful Interactions Result in Win-Win Outcomes! | Gain valuable tools for developing your positive assertiveness resulting in win-win outcomes in negotiation, conflict resolution and normal day-to-day business dealings. It’s OK to be assertive. In fact, positive assertiveness will help you create and maintain honest, healthy working relationships.