Calendar

Manheim Office
135 Shellyland Road
Manheim, PA 17545

Description:

• Gain an assertiveness style.
• Discover ways to develop and practice positive assertiveness.
• Use body language to help reflect your assertiveness.
• Develop your personal action plan for change.

Professional Development Series

This series is designed to broaden your career perspectives and develop competencies in communication, self-awareness, professional adaptability, leadership, and professionalism.

7 Session Series * Classes cycle continuously, join any time at series rate.

Delegating for Results | March 5, 2025
Building Accountability | April 2, 2025
Successfully Navigating Change | May 7, 2025
Conflict Management | June 4, 2025
Time Management | July 9, 2025
Providing Quality Customer Care | August 6, 2025
Positive Assertiveness | September 3, 2025

Instructor:

Pamela Zerbe, Samaritan Consulting Group

Pamela has over 40 years of HR experience under her belt. As our Sr. HR Generalist, Pamela brings a wealth of information with HR legal and compliance, the best recruiting techniques as well as the capacity to build systems, motivate your team and to make sure you’re getting the best out of your Humans.

Registration Date: Seven days prior to the session date

Cancellation Policy: If you must cancel for any reason, please contact us immediately.

• Cancellations received less than 7 days before the start of the class cannot be refunded; substitutions are permitted.

Payment Options:

• ABC Members: Select the option to be invoiced.
• Non-members:
  Please pay at the time of registration either via credit card payment online or by calling the Chapter office: (717) 653-8106.

Important Note: EIN: 23-1618254 – Contributions or gifts are not deductible as charitable contributions for federal income tax purposes. However, payments may be deductible by members as an ordinary, necessary business expense. See your accountant for details.