ABC Keystone

Part of the Human Resources Management Academy - HR’s Strategic, Operational & Administrative Roles - Gain a superb foundation of what is expected by and for the HR Administrator. Receive targeted, in-depth training, because when it comes to HR, you can't afford to get it wrong!

Part of the Human Resources Management Academy - Understand Specific HR Laws and their Potential Impacts. Get up-to-speed on the legal aspects of HR legal and compliance issues. Understand the laws affecting employment, their impact, and why they are important to the company. Learn more regarding discrimination/harassment; recognition and prevention strategies; federal and state issues, including: agencies and enforcement; job classification (exempt/non-exempt); wage/hour violations, FLSA; Union/Non-Union concepts and avoidance strategies; and employee handbook content including key policies. Apply knowledge gained in this session through case studies of employment legal decisions.

Part of the Human Resources Management Academy. Key Areas of Focus in HR Evaluation Audits. Discover the importance of key HR processes, including clearing the confusion and keeping in compliance. Discover why job descriptions are important and how to effectively write descriptions used in the hiring process. Learn more about key records employers must create and retain; reporting requirements; setting up personnel files and HR records retention schedules; EEO and affirmative action plans; conducting an HR compliance and effectiveness audit and key areas HR auditors evaluate.

Part of the Human Resources Management Academy. Help your organization succeed and grow using effective recruiting strategies and sources. Create an attractive employment brand and advertisements; establish an effective hiring process, looking from within; understand legalities during interviewing; and develop resources for handling difficult hiring topics. Learn how to face the challenge for top talent while the qualified candidate pools are shrinking.

Part of the Human Resources Management Academy. Determine a candidate’s potential for success! Gain tools for establishing critical competencies for positions, Developw your own "STAR" interview questions that target critical competencies. Learn interviewing techniques for organizational cultural fit and values, and gain hands-on interviewing activities followed by coaching to refine your interviewing skills!

Part of the Human Resources Management Academy | Maximize the opportunity to get to know your candidates! Learn more about incorporating assessments into the hiring process; understand the background and science, the variety of tests available, effectiveness and legalities, and additional uses beyond hiring including: employee development, team building, and technical skills assessment. Understand how to review the individual participant assessment and predict performance to make the right hire.

Part of the Human Resources Management Academy | Gain best practices on developing and delivering performance appraisals and beyond! Learn more about effectively setting expectations and goals for employees; the importance of coaching and engaging to improve understanding, attitude, and performance; managing critical conversations in identifying individual and organizational performance and improvement; establishing appraisal instruments and processes; and taking a look at traditional vs. new innovative resources. Build organizational efficiency by ensuring that individuals perform to the best of their ability and develop their potential through coaching and appropriate rewards.

Part of the Human Resources Management Academy | Determine appropriate action in a difficult situation. Learn more about conducting a professional internal employee conduct investigation, effective disciplinary actions and termination processes, steps in a progressive disciplinary action process, typical disciplinary action steps for a variety of infractions, key issues to consider to ensure fair investigation outcomes, and maximizing legal compliance and minimizing legal risks.

Part of the Human Resources Management Academy | Cultivate an environment of employee engagement and reap the rewards! Team workers will be more productive, customers will be happier, and your business will be more profitable. HR has an important role in employee relations. Understand the impact and elements of engagement, how to measure it, and gain practical strategies to retain key employees and improve overall retention rates.

Part of the Human Resources Management Academy |Go beyond the nuts and bolts by providing key elements for effective employee orientation programs; learn how to identify and use competencies for positions; learn to create a skills gap analysis and development plans; discover more about succession planning; create career ladders; learn how to effectively promote leaders from within; and discover which key competencies to evaluate. Invest in your most valuable resources, provide the ladders and roadmaps for success, and successfully grow your own leaders!

Part of the Human Resources Management Academy | Create a total rewards package and understand the "win/win relationship." Discover how to set up a compensation structure. Better understand key steps in job evaluation; variable pay plans and options, developing and executing benefit strategies; the value and method of benchmarking benefit plans; elements of cafeteria benefit plans; and ther creative rewards that can engage and retain the workforce.