September 2018
No-cost Spotlight Seminar sponsored by True Edge Performance Solutions, LLC: Building Strong Customer Relationships as Part of Your Core Business Strategy
No-cost Spotlight Seminar sponsored by True Edge Performance Solutions, LLC: We all know that delivering on promises, exceeding expectations, and your ability to build relationships with customers will determine the success of your business. As important as this is, it doesn’t just happen on its own. Strong customer relationships require intentional effort and strategy. This session will help you incorporate building strong customer relationships as part of your core business strategy.
Find out more »ABC Keystone’s Human Resources Peer Group Roundtable Inaugural Kick-off – Meet & Greet Luncheon
This event is sold out! Contact Jo Ann for additional info on a wait list or possible additional offering. Benefit from an exclusive “Construction Contractor” Peer Group Roundtable designed to bring together HR professionals to share experiences and help one another improve personal and company performance in an environment conducive for tremendous learning and growth!
Find out more »Sales Works: Generating Revenue & Developing Long Term Clients
September 26; October 4, 9 & 17, 2018 - 2:00 pm – 4:00 pm (each day) Sell more in less time with less stress! Integrity-focused sales training designed to encourage, educate and empower anyone responsible for revenue generation – as a business developer, business owner or sales manager.
Find out more »October 2018
Managing a Qualitative Respiratory Fit Testing Program
There are many important concepts and safety precautions that must be understood by respirator users before they wear a respirator. Learn how to train your employees and better manage your program. This seminar will help employers meet this mandatory training requirement for individuals who are involved in administrating a respiratory protection program.
Find out more »Coaching Employees and Performance Feedback and Appraisal – Part of the Human Resource Management Academy
The Human Resource Management Academy provides specialized information and skills training on the key issues, basic laws, and best practices necessary for companies to compete for the labor needed to drive their businesses successfully. This comprehensive course of twelve sessions covers the administration of strategic, operational, and administrative roles within an organization.
Find out more »Providing Quality Customer Service: Taking Care of Your Customers…Before Someone Else Does!
Improve your customer service skills and develop enhanced customer service standards!
Find out more »OSHA 10 Hour Construction
October 18 & 19, 2018/ 12:00 pm - 5:30 pm each day - This course serves as the benchmark for introductory jobsite safety and OSHA compliance education.
Find out more »2018 Apprenticeship Craft Competition and Construction Trades Discovery Day
Join us and cheer on the apprentices as they go toe-to-toe for a chance to compete at the National Craft Competition! Industry employers will be on hand to discuss career opportunities with students!
Find out more »ABC’s CEO Roundtable
Join a Mastermind group of construction industry leaders! Gain best practices and learn from other industry leaders in a confidential setting. Exclusively for ABC Members - Connect with your peers!
Find out more »ABC Keystone Lancaster Regional Construction Wake-up Call Event
No cost to attend! "Pennsylvania Waves Goodbye to CASPA Waiver" with Thomas O. Williams, Esq., Reager & Adler, P.C. | Find out why you nave no need to fear CASPA rights contract waivers; Understand consequences of casual or punitive withholding of payment; Develop systems for possible demobilization due to non-payment; Discover how you might obtain release of your retainage more quickly.
Find out more »November 2018
Rough Terrain Forklift Certification Training
Reduce injuries, product and structural damage, and forklift repairs while promoting an increase in safety awareness. Get certified and meet OSHA requirements. Thank you to Sunbelt Rentals for sponsoring equipment use.
Find out more »Developing an Effective Employee Handbook: Be Fair, Consistent, and Be Legal!
The success of an employee handbook hinges on what you include and how you word policies; and must be written in a clear, understandable manner, and reflect the culture of the business. Certain policies need to be in the handbook by law. Join the experts from Harmon & Davies, P.C. and McNees Wallace & Nurick, LLC to gain valuable tips and advice as you work through reviewing and revising the sample employee handbook provided in advance of this interactive seminar (pre-work required). Each participant receives the added bonus of a free legal review of the revisions that you make to your handbook.
Find out more »Leadership Development Series: Self-Management: The Art of Getting Things Done!
Part of the Leadership Development Series. Discover strategies for goal setting, making them SMART and how to make sure they stick. Gain awareness and understanding of self-management tools and strategies to help everybody improve productivity in the company.
Find out more »Leadership Development Series
Register for the entire series at a discount! Research indicates that top performers can be as much as 1000% more productive than your average employee. Yet, it takes 10 years to develop even a top performing leader to be successful in an executive role. In order to retain high potential individuals, organizations must continue to invest in training and development. The Leadership Development Series Program can help you do just that. Build skills for life and work! This interactive leadership series is designed for up-and-coming leaders in your organization, field personnel moving into a leadership role, and experienced leaders who want a “refresher.” Develop leadership skills critical to a successful career and business! Sign up for the entire series at a discount or “opt in” to individual sessions.
Find out more »Time Management: Working Smarter! Taking Control For Results
Get organized and manage your time for increased effectiveness and efficiency! Learn the skills to manage your time, achieve more, and be more effective.
Find out more »Barley Snyder Chili Cornhole Tailgate Party
SAVE the DATE! Details coming soon. Sponsorships available! Tailgate Party - Featuring Chili Cook-Off, Music and Cornhole Tourney with Cash Prizes!
Find out more »Adult AED, CPR & Basic Medic First Aid
Learn the lifesaving skills needed to protect your family, friends and co-workers! Hands-on and classroom training designed to give you the skills you need to stay compliant. Feel confident and ready to act in an emergency.
Find out more »Conducting Investigations, Disciplining, and Terminating Employees – Part of the Human Resource Management Academy
The Human Resource Management Academy provides specialized information and skills training on the key issues, basic laws, and best practices necessary for companies to compete for the labor needed to drive their businesses successfully. This comprehensive course of twelve sessions covers the administration of strategic, operational, and administrative roles within an organization.
Find out more »December 2018
Leadership Development Series: Leadership vs. Management
Part of the Leadership Development Series. Learn the differences between leadership and management. Learn how to recognize and develop your next leaders.
Find out more »Employee Relations and Engagement – Part of the Human Resource Management Academy
The Human Resource Management Academy provides specialized information and skills training on the key issues, basic laws, and best practices necessary for companies to compete for the labor needed to drive their businesses successfully. This comprehensive course of twelve sessions covers the administration of strategic, operational, and administrative roles within an organization.
Find out more »January 2019
Communication for Success – Session I – Discovering your DiSC Style
Part of the Leadership Development Series. Ever feel like you just can’t “get through” to the other person? Learn your communication style and how to morph to the style of others for success.
Find out more »Communication for Success Session II: Communication is Everything!
Understand your communication style and how to morph to the style of others for success. Part of the Leadership Development Series.
Find out more »Electrical Safety – Protection Requirements from OSHA & NFPA 70E
This training will discuss the primary requirements of NFPA’s 2015 version of its 70E (arc flash) standard. In addition to live electrical work and arc flash safety, the program will discuss lockout/tagout and hazards of electrical energy.
Find out more »How to Exit Your Business…With Money in Your Pocket and Peace-of Mind
January 15, 22 and February 5, 2019 | For many business owners, the thought of transitioning out of their business may be years away. But, time goes by fast, and to help in the process and help to ensure long-term success, you need to start planning for your company’s future NOW! ABC Keystone has partnered with a team of Succession Professionals who will share years of experience and best practices on how to design your transition strategy. By spending time planning now for how you will transition out of your business, you can ensure a smoother exit.
Find out more »Employee Orientation, Training, and Development – Part of the Human Resource Management Academy
The Human Resource Management Academy provides specialized information and skills training on the key issues, basic laws, and best practices necessary for companies to compete for the labor needed to drive their businesses successfully. This comprehensive course of twelve sessions covers the administration of strategic, operational, and administrative roles within an organization.
Find out more »Managing a Respiratory Protection Program
Will help employers meet this mandatory training requirement for individuals who are involved in administrating a respiratory protection program.
Find out more »Adult AED, CPR & Basic Medic First Aid
Learn the lifesaving skills needed to protect your family, friends and co-workers! Hands-on and classroom training designed to give you the skills you need to stay compliant. Feel confident and ready to act in an emergency.
Find out more »ABC Keystone’s Construction Contractor Human Resources Peer Group Roundtable
This event is sold out! Contact Jo Ann for additional info on a wait list or possible additional offering. January 23; March 27, June 26; and September 25, 2019 / Get together with HR professionals to share experiences and help one another improve personal and company performance in an environment conducive for tremendous learning and growth! To be able to best share the experiences that are unique to those in the construction industry this peer group will be exclusive to contractor members only.
Find out more »ABC’s CEO Roundtable
Join a Mastermind group of construction industry leaders! Gain best practices and learn from other industry leaders in a confidential setting. Exclusively for ABC Members - Connect with your peers!
Find out more »Competent Person Training for Silica
Employers are required to have a Competent Person to oversee the day to day operations and to minimize the exposures related to respirable crystalline silica. Gain the knowledge and skills required to be considered a competent person for silica.
Find out more »February 2019
Superintendent Training Program (STP) – Contract Documents
February 1, 15, March 1, 2019 | Part of the Superintendent Training Program. This course will provide information about contract documents and construction law to help supervisors recognize the roles and responsibilities of all contracted parties, to develop an understanding of how contract documents can be helpful to solve problems and resolve conflicts, and to develop positive relationships between all parties in the construction process. Six Units required for certification - units do not need to be taken in order.
Find out more »OSHA 10-Hour Construction
February 11 & 12, 2019 / 12:00 pm - 5:30 pm each day - This course serves as the benchmark for introductory jobsite safety and OSHA compliance education.
Find out more »Leadership Development Series – Engaging and Mobilizing Your Team
Engage and inspire your team. Utilize the seven drivers of high engagement.
Find out more »Leadership Development Series – Networking, Referrals, Strategic Alliances
Networking is a contact sport. Learn how to properly network and get results. Part of the Leadership Development Series.
Find out more »Fundamentals of Crew Leadership
Thursday, February 14, 2019 / 12:00 pm - 4:00 pm & Friday, February 15, 2019 / 7:30 am – 4:00 pm. This course will equip your future “Face of the Field” with the critical skills needed to successfully communicate with and lead a crew of craftspeople!
Find out more »Pay, Benefits, and Other Rewards – Part of the Human Resource Management Academy
The Human Resource Management Academy provides specialized information and skills training on the key issues, basic laws, and best practices necessary for companies to compete for the labor needed to drive their businesses successfully. This comprehensive course of twelve sessions covers the administration of strategic, operational, and administrative roles within an organization.
Find out more »Meet the Generals EXPO
SAVE the DATE! Details coming soon. Title Sponsor available! Reserve a booth and network with ABC Contractors!
Find out more »Competent Person for Supported Scaffold Training
Gain a better understanding of the OSHA requirements for supported scaffolding in construction and increase your knowledge of the necessary requirements to be considered competent under OSHA's rule as it relates to scaffolding systems.
Find out more »March 2019
Adult AED, CPR & Basic Medic First Aid
Learn the lifesaving skills needed to protect your family, friends and co-workers! Hands-on and classroom training designed to give you the skills you need to stay compliant. Feel confident and ready to act in an emergency.
Find out more »Leadership Development Series – Presentations – Removing the Fear
Hands-on opportunity to learn and receive immediate feedback on the fine art of presenting! You'll walk away better prepared to address future audiences by using a “toolkit” of tips to establish rapport, develop compelling content, control pre-stage jitters, and manage last-minute glitches. Prepare yourself for that public speaking debut. Apply the best techniques from your peers. Employ what the “pros” do. Hone your public speaking skills to make more engaging presentations. Part of the Leadership Development Series.
Find out more »OSHA 30-Hour Construction
March 14, 15, 21 & 22, 2019 - The OSHA-30 represents the “standard” in training for those assigned safety supervision responsibilities. Gain the safety knowledge base attendees will need to confidently fulfill your role as a competent person.
Find out more »Business Success Through People Professional Development Series
March 2019 - September 2019 | Today’s companies are faced with challenges in attracting, motivating, educating, and retaining employees. Survival can depend on finding and/or developing people. This comprehensive series of seven individual sessions provides the specialized knowledge and skills necessary for key personnel to effectively compete in today’s market and succeed!
Find out more »Success in Delegating for Results! Tapping into your Work Groups Skill and Potential
Successful delegation is one of the most critical skills a Manager or Supervisor needs to develop. Being able to delegate successfully helps you tap the potential of your staff, helps you accomplish much more than you could working alone, and allows you to devote your time and efforts to your most critical tasks. Insight into the difficulties in managing and delegating and the provision of successful solution skills and tools.
Find out more »Safety, Security, Health, and Leaves of Absence Management – Part of the Human Resource Management Academy
The Human Resource Management Academy provides specialized information and skills training on the key issues, basic laws, and best practices necessary for companies to compete for the labor needed to drive their businesses successfully. This comprehensive course of twelve sessions covers the administration of strategic, operational, and administrative roles within an organization.
Find out more »Competent Person for Fall Protection
Gain knowledge critical in protecting employees from the dangers of working at heights. Discover more about both regulatory (OSHA) requirements and best industry practices through both lecture, hands-on activities, and table-top-style exercises using potential workplace scenarios.
Find out more »ABC Keystone’s Construction Contractor Human Resources Peer Group Roundtable
Get together with HR professionals to share experiences and help one another improve personal and company performance in an environment conducive for tremendous learning and growth! To be able to best share the experiences that are unique to those in the construction industry this peer group is exclusive to contractor members only. Contact joann@abckeystone.org to register. Click to learn more
Find out more »April 2019
Aerial Work Platform Operator Training Classroom and Hands-on Proficiency Certification
Reduce injuries, product and structural damage, and aerial work platform repairs while promoting an increase in safety awareness. Thank you to Sunbelt Rentals for sponsoring equipment use.
Find out more »Leadership Development Series – Building a High Trust Team: Who’s Got Your Back?
If you’re a leader, and you build vulnerability-based trust, you will attract top-talent. If you are an individual contributor and you help establish vulnerability-based trust on the team, your peers will want to work with you. Without Trust you cannot move forward. Discover how to quickly build trust. How can you create a high trust team? Part of the Leadership Development Series.
Find out more »Conflict Management: Turning Conflicts into Opportunities!
Properly managed conflict can improve outcomes. Learn how to implement strategies to limit the negative aspects of conflict and to increase the positive aspects of conflict. Discover how to choose and execute the strategy that best fits the situation and to successfully handle conflict while developing cooperation. This interactive training session will develop one’s skills on how to deal with conflict within the organization and with other coworkers.
Find out more »SalesWorks! Generating Revenue & Developing Long Term Clients
April 16, 23, 30, May 7, 2019. Come out of your shell! If you stick with what’s comfortable, you’ll never grow! Challenge yourself and join us at ABC Keystone for “Sales Works” – four interactive sessions that will improve your Sales Performance while focusing on ways to maximize your impact on your customers! It’s all about “Focus and awareness” in using the best “tools” in delivering your service or product in a way that fulfills the needs, wants, and values of your customer…. BETTER THAN ANYONE ELSE!
Find out more »Rough Terrain Forklift Training
Reduce injuries, product and structural damage, and forklift repairs while promoting an increase in safety awareness. Get certified and meet OSHA requirements. Thank you to Sunbelt Rentals for sponsoring equipment use.
Find out more »ABC’s CEO Roundtable (CEO / Owners / Executive Leadership)
Exclusively for ABC Members: ABC's CEO Roundtable has proven to be an invaluable resource for CEOs and top-level decision-makers representing companies of diverse size and industry. The first half of the workshop will consist of an introduction and instruction on the subject of the day and the second half will be spent focused on real world application. This could include case studies, attendee trouble shooting, best practice sharing, and peer coaching.
Find out more »Competent Person for Excavation and Trenching
Gain knowledge critical in protecting employees from the dangers of excavation and trenching.
Find out more »May 2019
Providing Quality Customer Service: Taking Care of Your Customers…Before Someone Else Does!
Improve your customer service skills and develop enhanced customer service standards! Gain resources needed to offer excellent customer service and improve your standing in the marketplace. Understanding the foundation of good customer relations is key to the success of any business.
Find out more »Leadership Development Series – Understanding Financials for Non-Accountants: Where’s the Cash?
Learn how to interpret Profit and Loss statements and what numbers are important in your business. Part of the Leadership Development Series.
Find out more »June 2019
Leadership Development Series – Laws of Leadership
You can learn about effective leadership skills and practices... but being able to implement them yourself may require an altogether different set of skills and attitudes.
Find out more »Developing and Mastering Positive Assertiveness: Yes, You Can!
Gain valuable tools for developing your positive assertiveness resulting in win-win outcomes in negotiation, conflict resolution and normal day-to-day business dealings.
Find out more »ABC Keystone’s Construction Contractor Human Resources Peer Group Roundtable
Get together with HR professionals to share experiences and help one another improve personal and company performance in an environment conducive for tremendous learning and growth! To be able to best share the experiences that are unique to those in the construction industry this peer group is exclusive to contractor members only. Contact joann@abckeystone.org to register. Click to learn more
Find out more »July 2019
Accountability for Results: Maximizing Employee Knowledge & Experiences
How do you and your team measure results? Accountability for results is the crucial step in producing outstanding performance. The success with which people hold themselves and their teams accountable is the key to a company’s future. Lack of accountability produces extreme frustration when it leads to lack of desired results. Master the skills needed to address personal and work accountability successfully.
Find out more »Developing Your Skilled Labor & Leaders: Growing Your Own!
The impact of skilled labor shortages has continued to plague businesses. In this season of low unemployment and skilled labor shortage, organizations can benefit greatly from growing their own skilled labor and leaders. Investing in the development of your employees is also a great way to engage and retain your key employees. To be most effective, organizations need to be intentional about this process, including planning and executing selection and development processes. This course will provide an overview of the theory and mechanics of creating a development strategy for your workforce.
Find out more »ABC’s CEO Roundtable (CEO / Owners / Executive Leadership)
Exclusively for ABC Members: ABC's CEO Roundtable has proven to be an invaluable resource for CEOs and top-level decision-makers representing companies of diverse size and industry. The first half of the workshop will consist of an introduction and instruction on the subject of the day and the second half will be spent focused on real world application. This could include case studies, attendee trouble shooting, best practice sharing, and peer coaching.
Find out more »August 2019
Mastering the Challenges of Managing Change
Change must be realistic, achievable and measurable. What do you want to achieve with this change, why, and how will you know that the change has been achieved? Who is affected by this change, and how will they react to it? How much of this change can you achieve yourself, and what parts of the change do you need help with? Learn aspects relevant to managing personal and organizational change ensuring that changes are smoothly and successfully implemented to achieve lasting benefits
Find out more »Key Employment Law Competencies for Supervisors
In a given circumstance, supervisors need to be able to identify the applicable employment law(s), and then proactively proceed in a manner that is in line with their organization’s policies. An oversight or mistake by a supervisor could yield significant legal risk to their organization. This course will help supervisors to be better prepared to handle these situations and avoid costly mistakes. This program has been approved for three HR Recertification Credit Hours toward a PHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, SPHRi™ recertification through HR Certification Institute's® (HRCI®).
Find out more »September 2019
Time Management: Working Smarter! Taking Control For Results
Get organized and manage your time for increased effectiveness and efficiency! Learn the skills to manage your time, achieve more, and be more effective.
Find out more »Attracting & Retaining Employees by Creating a Captivating Workplace
In a time of very low unemployment and a shortage of qualified employees, it is more important than ever to attract and retain employees. Organizations that offer the best employer value proposition and communicate their employer brand most effectively will prevail. In this session, we will explore strategies to attract, engage, and retain employees. If you treat your employees like the investment they are, they will feel heard, seen, and appreciated! If you build it, they will come, and stay! This program has been approved for Recertification Credit Hours SHRM-CP and SHRM-SCP
Find out more »SalesWorks! Generating Revenue & Developing Long Term Clients
September 24, October 1, 8, 15, 2019. Come out of your shell! If you stick with what’s comfortable, you’ll never grow!Challenge yourself and join us at ABC Keystone for “Sales Works” – four interactive sessions that will improve your Sales Performance while focusing on ways to maximize your impact on your customers. It’s all about “Focus and awareness” in using the best “tools” in delivering your service or product in a way that fulfills the needs, wants, and values of your customer…. BETTER THAN ANYONE ELSE!
Find out more »ABC Keystone’s Construction Contractor Human Resources Peer Group Roundtable
Get together with HR professionals to share experiences and help one another improve personal and company performance in an environment conducive for tremendous learning and growth! To be able to best share the experiences that are unique to those in the construction industry this peer group is exclusive to contractor members only. Contact joann@abckeystone.org to register. Click to learn more
Find out more »October 2019
ABC’s CEO Roundtable (CEO / Owners / Executive Leadership)
Exclusively for ABC Members: ABC's CEO Roundtable has proven to be an invaluable resource for CEOs and top-level decision-makers representing companies of diverse size and industry. The first half of the workshop will consist of an introduction and instruction on the subject of the day and the second half will be spent focused on real world application. This could include case studies, attendee trouble shooting, best practice sharing, and peer coaching.
Find out more »November 2019
Productive Conflict: Communication, Conflict Resolution and Negotiation Skills
Learn to choose and execute strategies that best fits the situation, and to successfully handle conflict while developing cooperation.
Find out more »