Smooth and Successful Change Navigation Yields Lasting Results. | Change must be realistic, achievable and measurable. Learn aspects relevant to managing personal and organizational change for positive outcomes. | Part of the Professional Development Series
VIRTUAL COURSE: Key Areas of Focus in HR Evaluation Audits | Discover the importance of key HR processes, including clearing the confusion and keeping in compliance. Learn more about key records employers must create and retain; reporting requirements; setting up personnel files and HR records retention schedules; EEO and affirmative action plans; conducting an HR compliance and effectiveness audit and key areas HR auditors evaluate.
Emotional Intelligence (EQ) is now recognized as one of the most powerful indicators of success in any business and it is especially important in the construction industry. Becoming more aware of how EQ impacts performance, teamwork and engagement is the first step to becoming more emotionally intelligent. Leaders at all levels within organizations should consider attending this class.
Improve Outcomes Through Positive Strategies! | Discover how to choose and execute the strategy that best fits your situation to successfully handle conflict while developing cooperation with co-workers and organizations. | Part of the Professional Development Series
Learn how to interpret Profit and Loss statements and what numbers are important in your business. | Part of the Leadership Development Series - ABC Keystone's Leadership Development Series features nine, interactive sessions covering communications styles, networking, financials, self-management, goal setting and more. This comprehensive series provides tools for attendees to achieve the next level in their leadership styles to better inspire their teams.
VIRTUAL COURSE: Brand Your Company to Attract the Right Talent | Help your organization succeed and grow using effective recruiting strategies and sources. Create an attractive employment brand and advertisements; establish an effective hiring process, looking from within; understand legalities during interviewing;, and develop resources for handling difficult hiring topics. Learn how to face the challenge for top talent while the qualified candidate pools are shrinking.
VIRTUAL COURSE: Hiring the Right Fit for the Position & Culture | Determine a candidate’s potential for success! Develop your own "STAR" interview questions that target critical competencies. Learn interviewing techniques for organizational cultural fit and values and gain hands-on interviewing activities followed by coaching to refine your interviewing skills!
Keys to Attract and Retain Customers | Gain insight into your Customer Service Culture, what leads to dissatisfaction & the processes you can implement to grow solid, lasting relationships within the industry. | Part of the Professional Development Series
VIRTUAL COURSE: Incorporating Assessments Into Hiring & Staff Development | Maximize the opportunity to get to know your candidates! Understand how to review the individual participant assessment and predict performance to make the right hire.
VIRTUAL COURSE: Best Practices for Expectations, Goals & Appraisals | Gain best practices on developing and delivering performance appraisals and beyond! Build organizational efficiency by ensuring that individuals perform to the best of their ability and develop their potential through coaching and appropriate rewards.
