Calendar

Filters

Changing any of the form inputs will cause the list of events to refresh with the filtered results.

Providing Quality Customer Service – Professional Development

Manheim Office 135 Shellyland Road, Manheim, PA, United States

Keys to Attract and Retain Customers | Gain insight into your Customer Service Culture, what leads to dissatisfaction & the processes you can implement to grow solid, lasting relationships within the industry. | Part of the Professional Development Series

Coaching Employees, Performance Feedback & Appraisals – Part of the Human Resources Management Academy – Virtual Course

VIRTUAL COURSE: Best Practices for Expectations, Goals & Appraisals | Gain best practices on developing and delivering performance appraisals and beyond! Build organizational efficiency by ensuring that individuals perform to the best of their ability and develop their potential through coaching and appropriate rewards.

Get Tickets $150.00 – $2,000.00

Conducting Investigations, Disciplining, and Terminating Employees | Human Resources Management Academy

Deal with Tough Issues Legally & Effectively | Determine appropriate action in a difficult situation. Learn more about conducting a professional internal employee conduct investigation, effective disciplinary actions and termination processes, steps in a progressive disciplinary action process, typical disciplinary action steps for a variety of infractions, key issues to consider to ensure fair investigation outcomes, and maximizing legal compliance and minimizing legal risks.

Get Tickets $150.00 – $2,000.00

Employee Orientation, Training, & Development

Live, Online Virtual Course

Key elements of effective employee orientation include identifying and using competencies for positions, conducting a skills gap analysis, and creating development plans. Succession planning for key roles, developing career ladders, and promoting internal leaders with clear evaluation competencies are also essential.

Get Tickets $150.00 – $2,000.00

STP: Planning & Scheduling

Manheim Office 135 Shellyland Road, Manheim, PA, United States

Learn to prepare, communicate, and execute a plan while maximizing efficiencies with scheduling software in both the field and office. Understand the value of savings through intentional scheduling practices, and increase project quality and team harmony through thoughtful planning.

Get Tickets $600.00 – $4,380.00

Project Management

Manheim Office 135 Shellyland Road, Manheim, PA, United States

Comprehensive, 6-week course will yield immediate and lasting results in new efficiencies, effectiveness, and communications in all aspects of the project, from pre-bid presentations through the final payment.

$625.00 – $835.00