Calendar

Location: Live, Online Virtual Course (The link will be provided after registration)

Description:

We certainly can’t avoid conflict today, but the more we understand it, the better we might manage it. Some conflicts managed well can help an organization grow. Most conflict is more likely to tear down. By having a model to navigate conflict, we can use more energy to create the best-fit solutions. In this event, we focus on:

• • Root Causes of Conflict – if we don’t understand the root cause, we’re probably working on the wrong end of the problem.
  • We’ll map out our Five Steps of Conflict Resolution.
  • Understand what Ego state we must be in and our “default” state.
  • Map out the players in conflict and stay out of the “game.”

Instructor:

John Moore – Founder of Moore Power Sales / Sandler Training

John Moore founded Moore Power Sales in 1995. Moore Power is a Sales and Talent Development Company located in Altoona, Pennsylvania, serving clients regionally and nationally. John’s focus is to help transform people’s lives for the better by assisting them to reach the highest level of professionalism in Sales, Sales Leadership, and Organizational Excellence. John combines robust evaluations of sales teams, sales leaders, and personal talents that provide a spark in revealing human potential through his affiliations with Sandler, The Objective Management Group, and Target Training International. These methods often lead to a transformative experience that helps companies and people compete against the industry giants and still enjoy the quality of life here in Central Pennsylvania. John belongs to six chambers, supports various chamber Leadership Programs, and serves on the Altoona Deanery.

Registration Date: Seven days prior to the session date

Cancellation Policy: If you must cancel for any reason, please contact us immediately.

• Cancellations received less than 7 days before the start of the class cannot be refunded; substitutions are permitted.

Payment Options:

• ABC Members: Select the option to be invoiced.
• Non-members:
  Please pay at the time of registration either via credit card payment online or by calling the Chapter office: (717) 653-8106.

Important Note: EIN: 23-1618254 – Contributions or gifts are not deductible as charitable contributions for federal income tax purposes. However, payments may be deductible by members as an ordinary, necessary business expense. See your accountant for details.