Part of the Human Resources Management Academy. Determine a candidate’s potential for success! Gain tools for establishing critical competencies for positions, Developw your own "STAR" interview questions that target critical competencies. Learn interviewing techniques for organizational cultural fit and values, and gain hands-on interviewing activities followed by coaching to refine your interviewing skills!

Part of the Human Resources Management Academy | Maximize the opportunity to get to know your candidates! Learn more about incorporating assessments into the hiring process; understand the background and science, the variety of tests available, effectiveness and legalities, and additional uses beyond hiring including: employee development, team building, and technical skills assessment. Understand how to review the individual participant assessment and predict performance to make the right hire.

Part of the Human Resources Management Academy | Gain best practices on developing and delivering performance appraisals and beyond! Learn more about effectively setting expectations and goals for employees; the importance of coaching and engaging to improve understanding, attitude, and performance; managing critical conversations in identifying individual and organizational performance and improvement; establishing appraisal instruments and processes; and taking a look at traditional vs. new innovative resources. Build organizational efficiency by ensuring that individuals perform to the best of their ability and develop their potential through coaching and appropriate rewards.

Part of the Human Resources Management Academy | Determine appropriate action in a difficult situation. Learn more about conducting a professional internal employee conduct investigation, effective disciplinary actions and termination processes, steps in a progressive disciplinary action process, typical disciplinary action steps for a variety of infractions, key issues to consider to ensure fair investigation outcomes, and maximizing legal compliance and minimizing legal risks.