Part of the Human Resources Management Academy | Gain best practices on developing and delivering performance appraisals and beyond! Learn more about effectively setting expectations and goals for employees; the importance of coaching and engaging to improve understanding, attitude, and performance; managing critical conversations in identifying individual and organizational performance and improvement; establishing appraisal instruments and processes; and taking a look at traditional vs. new innovative resources. Build organizational efficiency by ensuring that individuals perform to the best of their ability and develop their potential through coaching and appropriate rewards.

Part of the Human Resources Management Academy | Determine appropriate action in a difficult situation. Learn more about conducting a professional internal employee conduct investigation, effective disciplinary actions and termination processes, steps in a progressive disciplinary action process, typical disciplinary action steps for a variety of infractions, key issues to consider to ensure fair investigation outcomes, and maximizing legal compliance and minimizing legal risks.

Part of the Human Resources Management Academy | Cultivate an environment of employee engagement and reap the rewards! Team workers will be more productive, customers will be happier, and your business will be more profitable. HR has an important role in employee relations. Understand the impact and elements of engagement, how to measure it, and gain practical strategies to retain key employees and improve overall retention rates.

Part of the Human Resources Management Academy |Go beyond the nuts and bolts by providing key elements for effective employee orientation programs; learn how to identify and use competencies for positions; learn to create a skills gap analysis and development plans; discover more about succession planning; create career ladders; learn how to effectively promote leaders from within; and discover which key competencies to evaluate. Invest in your most valuable resources, provide the ladders and roadmaps for success, and successfully grow your own leaders!

Part of the Human Resources Management Academy | Create a total rewards package and understand the "win/win relationship." Discover how to set up a compensation structure. Better understand key steps in job evaluation; variable pay plans and options, developing and executing benefit strategies; the value and method of benchmarking benefit plans; elements of cafeteria benefit plans; and ther creative rewards that can engage and retain the workforce.

Part of the Human Resources Management Academy | Utilize all resources in understanding policies, procedures, guidelines, and legalities in the management of safety, security, and health. Learn more about addressing the challenges and mechanics of managing various leaves of absences; OSHA overview; how to set up and run a safety committee; drug testing; workplace violence; health issues facing HR, including managing ADA; fitness for duty exams; exposure to serious health risks to organizations; and ways to effectively manage workers' compensation including processes, recordkeeping and reporting.

HR's Strategic, Operational & Administrative Roles | Gain a superb foundation of what is expected by and for the HR Administrator. Receive targeted, in-depth training, because when it comes to HR, you can't afford to get it wrong!