The Power of People Series
Session 3: The Power of Understanding Conflict & Games Playing
Avoiding the Traps That People Set

March 14, 2024 | 8:00 am – 10:00 am

Virtual Course

The Power of People Series: Designed to help people and teams fully realize their potential

Seminar Overview:

We certainly can’t avoid conflict today, but the more we understand it, the better we might manage it. Some conflicts managed well can help an organization grow. Most conflict is more likely to tear down. By having a model to navigate conflict, we can use more energy to create the best-fit solutions. In this event, we focus on:

• Root Causes of Conflict – if we don’t understand the root cause, we’re probably working on the wrong end of the problem.
• We’ll map out our Five Steps of Conflict Resolution.
• Understand what Ego state we must be in and our “default” state.
• Map out the players in conflict and stay out of the “game.”

When you participate in this program, you’ll take a very brief online survey and capture your scores. At the program, we will explain what those scores mean and how you might adapt in dealing with conflict. As we explore the Conflict Management concepts, you’ll leave with the following:

• 10 Keys to Conflict Resolution
• Understanding Power Plays and Games
• How your “defaults” can help resolve conflict or fire it up
• A Conflict Resolution Matrix

The Power of People Series:

• Session 1: The Power of Emotional Intelligence
• Session 2: The Power of Motivation: 2/15/2024
• Session 3: The Power of Understanding Conflict & Games Playing: 3/14/2024
• Session 4: The Power of Communications: 4/18/2024

Instructor:

John Moore – Founder of Moore Power Sales / Sandler Training

John Moore founded Moore Power Sales in 1995. Moore Power is a Sales and Talent Development Company located in Altoona, Pennsylvania, serving clients regionally and nationally. John’s focus is to help transform people’s lives for the better by assisting them to reach the highest level of professionalism in Sales, Sales Leadership, and Organizational Excellence. John combines robust evaluations of sales teams, sales leaders, and personal talents that provide a spark in revealing human potential through his affiliations with Sandler, The Objective Management Group, and Target Training International. These methods often lead to a transformative experience that helps companies and people compete against the industry giants and still enjoy the quality of life here in Central Pennsylvania. John belongs to six chambers, supports various chamber Leadership Programs, and serves on the Altoona Deanery.

Registration Details:

Preferred registration date: 7 days prior to the session date

Cancellation deadline is 7 days prior to the class date or once the assessment is completed, whichever comes first. No refunds will be given after the deadline. Substitutions are permitted. There will be a fee if additional assessments are needed upon substitution.

ABC Members may select the option to be invoiced. Non-members will need to pay at the time of registration either via credit card payment online or by calling the Chapter office: (717) 653-8106.

EIN: 23-1618254 – Contributions or gifts are not deductible as charitable contributions for federal income tax purposes. However, members may deduct payments as an ordinary, necessary business expense. See your accountant for details.

ABC Keystone Membership can help you advance your business!
Contact Mike Bachman Director of Membership to find out more3