Professional Development
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- Professional Development
Providing Quality Customer Service – Professional Development
Manheim Office 135 Shellyland Road, Manheim, PA, United StatesKeys to Attract and Retain Customers | Gain insight into your Customer Service Culture, what leads to dissatisfaction & the processes you can implement to grow solid, lasting relationships within the industry. | Part of the Professional Development Series
Positive Assertiveness – Professional Development
Manheim Office 135 Shellyland Road, Manheim, PA, United StatesSuccessful Interactions Result in Win-Win Outcomes! | Gain valuable tools for developing your positive assertiveness resulting in win-win outcomes in negotiation, conflict resolution and normal day-to-day business dealings. | Part of the Professional Development Series
STP: Planning & Scheduling
Manheim Office 135 Shellyland Road, Manheim, PA, United StatesLearn to prepare, communicate, and execute a plan while maximizing efficiencies with scheduling software in both the field and office. Understand the value of savings through intentional scheduling practices, and increase project quality and team harmony through thoughtful planning.
Project Management
Manheim Office 135 Shellyland Road, Manheim, PA, United StatesComprehensive, 6-week course will yield immediate and lasting results in new efficiencies, effectiveness, and communications in all aspects of the project, from pre-bid presentations through the final payment.