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Providing Quality Customer Service – Professional Development

Manheim Office 135 Shellyland Road, Manheim, PA, United States

Keys to Attract and Retain Customers | Gain insight into your Customer Service Culture, what leads to dissatisfaction & the processes you can implement to grow solid, lasting relationships within the industry. | Part of the Professional Development Series

Positive Assertiveness – Professional Development

Manheim Office 135 Shellyland Road, Manheim, PA, United States

Successful Interactions Result in Win-Win Outcomes! | Gain valuable tools for developing your positive assertiveness resulting in win-win outcomes in negotiation, conflict resolution and normal day-to-day business dealings. | Part of the Professional Development Series

$150 – $1150

STP: Planning & Scheduling

Manheim Office 135 Shellyland Road, Manheim, PA, United States

Learn to prepare, communicate, and execute a plan while maximizing efficiencies with scheduling software in both the field and office. Understand the value of savings through intentional scheduling practices, and increase project quality and team harmony through thoughtful planning.

Get Tickets $600.00 – $4,380.00

Project Management

Manheim Office 135 Shellyland Road, Manheim, PA, United States

Comprehensive, 6-week course will yield immediate and lasting results in new efficiencies, effectiveness, and communications in all aspects of the project, from pre-bid presentations through the final payment.

$625.00 – $835.00