This comprehensive, interactive course explores how to approach difficult situations for positive results! Properly managed conflict can improve outcomes. Within all levels of an organization, it’s important to know how to implement strategies to limit the negative aspects of conflict and to increase the positive aspects of conflict. Learn to choose and execute strategies that best fits the situation, and to successfully handle conflict while developing cooperation.
Informative “take away and use immediately” training in the areas of communication, conflict resolution and negotiation skills, when it comes to working with others.
“What I learned today can be used for all life situations.”
– Shannon Martin, EG Stoltzfus Construction, LLC
“Training was a benefit as it helped me understand the different personalities and how better I can communicate with them.”
– Mark McAbee, Wagman Construction, Inc.
New hire, sales personnel, field supervision, project engineers and project managers, office personnel, customer service representatives, management, supervisory, up to the CEO. Looking to train in the areas of conflict resolution and negotiation skills, when it comes to working with others.
Mike Greene, Integrity Works: For over 27 years, Mike has been an exceptional sales and business leader with proven experience in business coaching and development, sales planning and execution and vertical and horizontal market expansion, while building strong and lasting relationships with clients, associates and partners. As owner of IntegrityWorks Coaching, Mike has worked with numerous business owners, sales professionals and leaders in revenue growth, operational efficiencies, strategic planning, organizational development, communication, and various forms of personal and professional accountability. He and his wife, Amy have been married for 25 years and reside in Carlisle with their three kids.
Price includes: various course materials, DiSC profile, certificate of completion and a light snack.
If you must cancel for any reason, please contact us immediately. Cancellations received less than 7 days of the start of class cannot be refunded; substitutions are permitted.
ABC Members may select the option to be invoiced. Non-members will need to please pay at time of registration either via credit card payment online or by calling Michele at the Chapter office: (717) 653-8106.
EIN: 23-1618254 – Contributions or gifts are not deductible as charitable contributions for federal income tax purposes. However, payments may be deductible by members as an ordinary, necessary business expense. See your accountant for details.